A trusted operations partner for ambitious brands — bonded warehousing, multi-carrier fulfillment and a turnkey call center platform, all under one roof.
What we do
From the pallet to the customer's doorstep — and every conversation in between.
Weekly or monthly pallet storage in bonded and non-bonded warehouses across KSA, with real-time inventory visibility through your own dashboard.
Upload orders by API or dashboard. Our team picks, packs, labels and dispatches with your carrier of choice — typically the same day.
Bring your own agents anywhere in the GCC and plug into our cloud platform — dialer, CRM, IVR and recording — to start calling customers in days, not months.
Process
We map your SKUs, volumes and SLAs into our system.
Connect your store, ERP or upload orders via dashboard.
We store, pick, pack and dispatch with your chosen carrier.
Monthly reviews to improve cost, speed and customer experience.
Carrier network
Choose the carrier that best fits each order — by speed, destination or cost — without juggling multiple systems.
Why Barq Al Jawhara
Warehouses in Riyadh, Jeddah and Dammam — close to every major hub in the Kingdom.
Operations built to support the Kingdom's logistics transformation and local content goals.
Round-the-clock warehouse and customer support — including weekends and public holidays.
A single dashboard for inventory, orders, dispatch and SLAs — with exportable reporting.
Native Arabic and English account managers — every document and message in your language.
From 10 to 100,000 orders per month — the same platform, the same SLAs.
Contact
Tell us about your volumes, SKUs or call center needs. A senior operations specialist will reply within one business day.
A senior operations specialist will reply within one business day.